Click Guest User in the sidebar and then select “Allow guests to log in to this computer.” Also, click Login Options and make sure Automatic Login is turned off (it’s locked off when FileVault is enabled, which we strongly recommend) and Display Login Window As is set to List of Users. Click the lock icon at the lower left of the preference pane to unlock the pane. Head to System Preferences > Users & Groups. If you don’t want to give us your admin password you can create a guest user. Enable Guest Accessįor some problems, the repair technician may need to verify that your Mac functions normally after the repair-imagine trying to verify that each of the keys on the keyboard work. Also, if a broken screen prevents you from using it, try using Target Disk Mode to make your backup to another Mac. If your Mac laptop boots but can’t be used due to a broken keyboard or trackpad, remember that you can attach an external keyboard and mouse. (A third backup to an online service like Backblaze is also a good idea, but it won’t help in this scenario unless something happens to both your other backups.) That second backup protects you against the first failing when you try to restore-it’s uncommon but not unknown. We recommend both using Time Machine and making a duplicate using an app like SuperDuper or Carbon Copy Cloner. Since you’re already backing up (right?!?), this should mostly be a matter of updating your backups. Some repairs require replacing the internal storage and sometimes required repair diagnostics must erase internal storage. ![]() The one thing you must do is make a backup of your data, or preferably two. ![]() Before bringing your Mac in for repair, here are some steps that we-and Apple-highly recommend that you follow first. A repair is in your future, which entails bringing your Mac in for repair. Keys on your MacBook Pro aren’t responding, there’s a crack on the screen, or the battery no longer holds enough of a charge to make it useful.
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